Data Protection Policy
GoEko Sàrl (hereinafter referred to as «we», «our») is committed to respecting the privacy of every person who visits its website https://goeko.ch (hereinafter referred to as the «site»). This Data Protection Policy informs you about the personal data that we collect via the site and how we process it. Please take a moment to read this policy carefully to understand our practices regarding your personal data and its processing.
We process personal data in accordance with Swiss legislation, namely the Federal Data Protection Act (FADP) of September 25, 2020, and the Data Protection Ordinance (DPO) of August 31, 2022, as well as European legislation, namely the General Data Protection Regulation of April 27, 2016 (GDPR).
Consent
By accessing our website and using the services and products we offer, you declare that you have carefully read this Data Protection Policy and accept the personal data processing described. Any questions regarding this policy may be addressed at any time by email to info@goeko.ch. If you do not agree with this statement, you must refrain from accessing the site and using our services and products.
Who is responsible for your personal data?
The data controller within the meaning of data protection legislation is GoEko Sàrl, Chemin des Courbes 33, 1247 Anières, email: info@goeko.ch.
We determine the purposes and means of processing your personal data and are therefore responsible for the processing of your personal data in accordance with this Data Protection Policy. If you have any questions or concerns about this policy or the processing of your personal data, please contact us at any time by sending an email to info@goeko.ch.
What personal data do we collect?
We may collect the following personal data about you:
Data you provide us.
You may voluntarily provide us with information about yourself by filling out a form on our site or by corresponding with us by phone, email, or other means.
Your data may include your name, address, email address and phone number, your gender, your financial information and credit card details. If you contact us for any reason, we may keep a record of that correspondence.
Data we automatically collect when using the site.
Whenever you visit our site, we may automatically collect data that your browser transmits to us. This data is collected based on your use of the site and our legitimate interests in operating it. This may include the following data about you:
- technical data, including the Internet Protocol (IP) address used to connect your device to the Internet, your login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- data about your visit, including URLs and clickstreams to and from our site (with date and time), products you viewed or searched for, pages visited, page response times, download errors, time spent on pages, interaction data (scrolling, clicks, mouse-overs), methods used to leave the site, and possibly the phone number used to contact customer service;
- system management data.
Data we receive from other sources.
We also work closely with third parties (such as business partners, technical and financial subcontractors, suppliers, research and data analytics providers, and credit reference agencies) who may provide us with data about you.
What do we do with your data?
We use your data for the following purposes:
Data you provide us.
We use this data:
- to perform our obligations arising from contracts between you and us and to provide you with the information, products, and services you request;
- to provide you with information about other products and services similar to those you have already ordered or enquired about, if you have consented;
- to provide you with requested products or services or forward them via third-party providers;
- to notify you of changes to our services;
- to respond to your questions, comments, and other messages;
- to send you updates and email communications if you have opted in;
- to improve our site and ensure its content is presented as effectively as possible for you and your device.
Data we automatically collect when using the site.
We use this data:
- to administer our site and for internal purposes, including troubleshooting, data analysis (including traffic analysis), testing and research, and for statistical and market study purposes;
- to improve our site and ensure its content is presented as effectively as possible for you and your device;
- to allow you to participate in or register for our interactive services, such as competitions, and to notify you of results;
- to keep our site as secure as possible;
- to measure and understand the effectiveness of advertising we serve to you and others, and to recommend relevant advertising;
- to make suggestions and recommendations to you and other users of our site about products or services that may interest you or others.
Data we receive from other sources.
We use this data combined with the data you provide us for the same purposes as described above (depending on the type of data we receive).
Use of the contact form
You may use a contact form where you will fill in a questionnaire allowing us to obtain the following information:
- First and last name or company name
- Phone number
- Country and region
- Message
We use this data solely to respond to your request in the best and most personalised way possible.
Retention of your personal data
The personal data we collect about you is not retained beyond the legal time limit; we only keep this data for as long as necessary to provide you with the products, services, or information you request, or for any other purpose set out above under «What do we do with your data?».
We take all relevant measures to destroy the personal data collected when we no longer use it for the purposes set out above under «What do we do with your data?».
Who are the recipients of your personal data?
GoEko Sàrl takes the necessary measures to ensure that only our authorised staff and assistants with the necessary knowledge have access to your personal data in order to achieve the purposes for which your personal data was collected.
We may share your personal data with the following categories of possible recipients, in accordance with the purposes and legal bases for processing described above, to the extent necessary for the intended data processing:
- Our company employees.
- Business partners, suppliers, and subcontractors who perform contracts concluded with you on our behalf.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
- In the event that GoEko Sàrl or all or part of its assets are acquired by a third party, personal data held by it will, if applicable, be transferred to the new owner.
- To competent authorities, if we are required by law to disclose or share your personal data to legally enforce or apply our general terms and conditions or other agreements, or to protect the rights, property, or safety of GoEko Sàrl, our customers, or others. This includes exchanging data with other companies and organisations for fraud protection and credit risk reduction purposes.
All these categories of recipients may in turn engage third parties, meaning your data may also be accessible to them.
We carefully select our partners and data processors and only choose them if we have sufficient guarantees that they have implemented appropriate technical and organisational measures, in accordance with legal requirements.
Our subcontractors may only process personal data on our documented instructions. They are all subject to confidentiality requirements and may only use your personal data to the extent necessary to achieve the purposes for which it was collected, unless the law provides otherwise.
Are your personal data transferred abroad?
The personal data collected via our website are primarily stored in Ireland.
If we transfer data to a country that does not provide an adequate level of legal data protection, we ensure, as required by law, an appropriate level of protection by using adequate contracts (in particular based on the European Commission standard contractual clauses) or binding corporate rules, or we rely on legal exceptions (including in particular consent).
For more information about our appropriate security measures, please contact us by email at info@goeko.ch.
Cookies
When you access or use our site, we may place «cookies» – small text files – or similar tools on your computer. We use these cookies to recognise you as a user of our site, to tailor content, improve the performance of our site and to make it more user-friendly.
Depending on their function and use, the cookies we use can be classified into the following categories: functional cookies, performance cookies, and advertising cookies.
- Functional cookies: they serve a variety of purposes related in particular to the presentation, functionality, and performance of a website and, in particular, to improve the experience and enjoyment of visitors to the website. They allow a website to remember information already provided (such as username, location, or language choice) and offer visitors improved and more personalised features. Functional cookies are used, for example, to remember certain information including your login data. These cookies cannot track your movements on other websites.
- Analytical cookies: they are used to collect information about how a website is used – for example, how you arrived at our website, which pages you open most often, how you navigated our website during your visit, and whether you receive error messages from a page. We may also use these cookies to collect certain statistical and analytical information, for example to compile statistics and traffic volumes. These cookies are used to understand the level of activity on the site and improve its performance.
- Advertising cookies: they allow us or a third-party provider to display advertisements on our website or on third-party websites featuring products you like, so that the advertising you see is better suited to your preferences and interests. They may also be used to evaluate the effectiveness of advertisements and promotions.
These cookies may be placed by us or by a third party on our behalf.
You can configure your browser settings so that no cookies are stored on your computer. Disabling cookies entirely may prevent you from using all or part of the features of our website.
By continuing to use our website and/or by accepting this Data Protection Policy, you consent to our installing cookies and to personal usage data being collected, stored, used, and processed, even after the end of the browsing session. You may withdraw this consent at any time by activating the browser setting that allows you to refuse cookies.
Automated individual decisions, including profiling
We do not make any decisions about you that are based solely on automated processing, including profiling.
What do we do to protect your personal data?
GoEko Sàrl has implemented organisational and technical measures to preserve the security of personal data and to protect it in particular against any security breach resulting in the accidental or unlawful loss, alteration, deletion, destruction, disclosure, or unauthorised access to personal data.
GoEko Sàrl may engage third parties for data processing to collect and process your personal data. The subcontractors we have mandated only process your personal data in accordance with our instructions and are required by law to take appropriate organisational and technical measures when processing personal data.
What about links to other websites?
Our site may occasionally contain links to and from other sites of our partner companies, affiliated companies, and other third parties. If you follow a link to any of these sites, please note that these sites have their own data protection policies for which we accept no responsibility. Please consult these policies before transferring your personal data to these sites.
Any content downloaded or otherwise obtained through the use of the services available on the site https://goeko.ch (or other website address variants) is downloaded at the user’s own risk, and the user is solely responsible for any damage to their computer system or any loss of data resulting from downloading such content.
What are your rights?
You have the right to object to the processing of your personal data for advertising purposes. We will inform you (before collecting your data) if we use your data for such purposes and if we intend to share your data with third parties for such purposes.
You may withdraw any previously given consent at any time by sending a simple email to info@goeko.ch. This withdrawal does not affect the lawfulness of data processing carried out prior to the withdrawal.
To help you control the processing of your personal data, you have the following rights with regard to the processing of your data, in accordance with applicable data protection legislation:
- The right to request information as to whether we process data about you and, if so, what data;
- The right to request that we correct the data if it is inaccurate;
- The right to request the deletion of data;
- The right to require that we do not process your personal data for one of the purposes set out above under «What do we do with your data?»;
- The right to request that we provide certain personal data in a commonly used electronic format or that we transfer it to another data controller;
- The right to withdraw your consent, where our processing is based on your consent;
- The right to receive, upon request, other useful information to exercise these rights;
- The right to express your point of view in the event of automated individual decisions and to request that the decision be reviewed by a human being.
If you wish to exercise the aforementioned rights, you may contact us in writing at our address or by email at info@goeko.ch. In order to prevent any misuse, we need to identify you (for example by means of a copy of your identity card, if identification is not otherwise possible).
Please note that conditions, exceptions, and restrictions may apply in the exercise of these rights in accordance with applicable data protection legislation (for example to protect third parties or trade secrets). Where applicable, we will inform you accordingly.
In the event of a data protection breach, you have the right to contact the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch) or a supervisory authority in a country of the European Economic Area (where the processing falls under the GDPR).
In the event of misuse of our website, in particular if criminal acts are suspected, personal data may be analysed to clarify the situation and, upon duly justified request, transmitted to the competent official authorities or to the third party concerned by the misuse.
Can we update this Data Protection Policy?
This Data Protection Policy does not form part of a contract with you. We may modify this Data Protection Policy at any time. The version published on this website is the current version.
We ask you to regularly consult this page to be informed of any updates or modifications to this Data Protection Policy.
Contact
Send your questions, comments, and suggestions regarding this Data Protection Policy to info@goeko.ch.
Last updated: 1st March 2024