Data Protection Policy

GoEko Sàrl (hereinafter referred to as “we”, “our”) is committed to respecting the privacy of every person who visits its website https://goeko.ch (hereinafter referred to as the “site”). This Data Protection Policy informs you about the personal data that we collect through the site and how we process it. Please take a moment to read this policy carefully to understand our practices regarding your personal data and its processing.

We process personal data in accordance with Swiss legislation, namely the Federal Data Protection Act (FADP) of September 25, 2020, and the Data Protection Ordinance (DPO) of August 31, 2022, as well as European legislation, namely the General Data Protection Regulation of April 27, 2016 (GDPR), concerning data protection.

Consent

By accessing our website and using the services and products we offer, you declare that you have carefully read this Data Protection Policy and accept the personal data processing described. Any questions regarding this policy may be addressed at any time by email to info@goeko.ch. If you do not agree with this statement, you must refrain from accessing the site and using our services and products.

Who is responsible for your personal data?

The data controller within the meaning of data protection legislation is GoEko Sàrl, Chemin des Courbes 33, 1247 Anières, email: info@goeko.ch.

We determine the purposes and means of processing your personal data and are therefore responsible for the processing of your personal data in accordance with this Data Protection Policy. If you have any questions or concerns about this policy or the processing of your personal data, please contact us at any time by sending an email to info@goeko.ch.

What personal data do we collect?

We may collect the following personal data about you:

Data you provide us

You may voluntarily provide us with information about yourself by filling out a form on our site or by corresponding with us by phone, email, or other means.

Your data may include:

  • your name
  • your address
  • your email address
  • your phone number
  • your gender
  • your financial information
  • your credit card details

If you contact us for any reason, we may keep a record of that correspondence.

Data we automatically collect when using the site

Whenever you visit our site, we may automatically collect data that your browser transmits to us. This data is collected based on your use of the site and our legitimate interests in operating it. This may include:

  • Technical data, including the Internet Protocol (IP) address used to connect your device to the Internet, your login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • Data about your visit, including URLs and clickstreams to and from our site (with date and time), products you viewed or searched for, pages visited, page response times, download errors, time spent on pages, interaction data (scrolling, clicks, mouse-overs), methods used to leave the site, and possibly the phone number used to contact customer service;
  • System management data.

 

Data we receive from other sources

We also work closely with third parties (such as business partners, technical and financial subcontractors, suppliers, research and data analytics providers, and credit reference agencies) who may provide us with data about you.

What do we do with your data?

We use your data for the following purposes:

Data you provide us

We use this data:

  • to perform our obligations arising from contracts between you and us and to provide you with the information, products, and services you request;
  • to provide you with information about other products and services similar to those you have already ordered or enquired about, if you have consented;
  • to provide you with requested products or services or forward them via third-party providers;
  • to notify you of changes to our services;
  • to respond to your questions, comments, and other messages;
  • to send you updates and email communications if you have opted in;
  • to improve our site and ensure its content is presented as effectively as possible for you and your device.